Nesta Mission Studio Website - Privacy Notice

This website belongs to and is operated by Nesta, of which Mission Studio is a part - you can find our full details below. This privacy policy explains how Mission Studio uses personal information we collect via this site. We are committed to protecting your privacy and we take all reasonable precautions to safeguard personal information. This website contains links to other websites. We encourage you to read the privacy statements on the other websites you visit.

1. What kind of information do we collect?

Sign-up details: If you register or sign up for events and newsletters on the site, we will ask you for personal information such as your name, contact details including email address and occupation.

Job application and talent pool details: If you apply online for a job at Mission Studio, we will collect information about you and your experience through that application process. For more detailed information about what information we will collect in the context of job applications or our talent pool, please see our Recruitment and Talent Pool Privacy Notice.

Research: If you agree to work with us in relation to any venture research we are conducting we will ask you for your name and contact details, occupation and may ask for further information about you as may be relevant to the particular research you are participating in.

Online activity: When you use our website, we obtain information about the device from which you accessed it, your visits and use of the website including your IP address, location, browser type and version, referrer and activity. We record your activity and preferences when visiting the site through the use of cookies (see "Cookies", below). You can always update your preferences and control your own data.

2. What do we do with information we collect and what is our legal basis for this?

Third party processors: As is indicated below, we may use third party platforms and processors to deliver newsletters, process applications, event registrations, tickets or publication sales, payments, surveys and feedback, and any request to update your data contact preferences. In using these third parties, we are pursuing our legitimate interest to use third party technology to achieve greater efficiency within our organisation. To balance our interests against yours, we enter into legally binding contractual arrangements with these third parties and take steps to ensure these third parties maintain appropriate technical and organisational measures to keep your personal information secure.

Sign-up details: If you sign-up for us to send you newsletters, publications and other information about Mission Studio, our partners and activities (see “Marketing” section below), we will use your personal information to send these to you. Our legal basis for doing this is your consent. You have the right to withdraw this consent at any time, as explained in the “Marketing” section below. If you are given the opportunity to sign-up, register for an event, or programme, or to create a personal profile through Facebook or Twitter, Facebook and Twitter will make your email address registered to your Facebook or Twitter account available to Nesta, and Nesta will use the email address to enable you to log in to the particular platform. Our legitimate interest in doing this is the use of third party platforms for business efficiency and ease of registration for users.

Events: If you register to attend one of our events we will use your personal information to process your application to attend the event, take payment, if any, for our administration and management of the event and to send you any updates or information regarding the event. Our legal basis for doing so is to fulfil the agreement with you for your attendance. We use Eventsforce as our main event registration system. All event attendee data entered onto Eventsforce is stored and managed in the UK. You can view their data security policy on their website.

Purchases: If you buy a ticket for an event, or make a purchase via the website we will use the information provided to fulfil your order. We use a third party system to process your purchase and take payment. The payment processing organisation (Stripe) will be the data controller of your information for the purpose of processing the transaction, and may process your information outside of the UK. Please read the terms and conditions before completing your purchase and making payment. Stripe Inc. adheres to the Privacy Shield Principles in connection with personal data transfers from the EEA, the UK and Switzerland. For more, see Stripe’s Privacy Shield Policy.

Job application and talent pool details: We will use your personal information to process your application. We undertake this processing because it is necessary to fully assess your application, and if successful, to take steps to enter into a contract with you (this is our legal basis for the processing). For more detailed information about how we use your information in the context of job applications or our talent pool, please see our Recruitment and Talent Pool Privacy Notice.

If you apply for a job at Mission Studio: We use third party platform providers to process our job applications. We currently use Airtable who may transfer, store or process the application outside the UK. By submitting an application via a third party platform you agree to their terms and conditions, please make sure you read these and the Airtable privacy policy.

So that we can monitor the effectiveness of our Equal Opportunities Policy, when you apply for a position at Mission Studio, you will be asked to complete an Equal Opportunities Monitoring form; however, it is not a requirement of the job application process and you may decline to do so. The information you provide in this form is used for monitoring purposes only and remains strictly confidential. It is stored in an anonymised form and not matched with an applicant’s identity. The Equal Opportunities Monitoring form is not used during any stage of the shortlisting or selection process. Our legal basis for processing this information is your explicit consent. You have the right to withdraw this consent at any time – if you would like to do this, please just follow the steps explained in the “Marketing” section below.

If you are successful in your application, we will provide further information about how we will continue to process your personal information during the course of your employment.

Other application details: We will use your personal information to process applications you make via the site. We undertake this processing because it is necessary to fully assess your application, and if successful, to take steps to enter into an agreement with you (this is our legal basis for the processing).

Feedback and surveys: If you agree to give us feedback or complete a survey, we will use the information to improve our work and activities. We usually use Alchemer or Explori to process surveys, and they only process your information on our instructions.

Alchemer operates in the US. For more information see the Alchemer privacy policy. If you agree to participate in any survey that will form part of any research project, we will tell you at the time you take part how your information will be used for the particular research project or programme, and how long it will be kept for.

Explori is headquartered in the UK, and has committed to operating to data protection standards which mirror the GDPR as a minimum and will exceed these as required by equivalent local legislation. For more information see Explori’s privacy policy.

Personal Data shall be processed by Explori and stored for as long as required for the purpose they have been collected for. Once the retention period expires, Personal Data shall be deleted*. Users have the right to withdraw their consent at any time; object to processing of their Data; access their Data; verify and seek rectification; restrict the processing of their Data; have their Personal Data deleted or otherwise removed; receive their Data and have it transferred to another controller; and, lodge a complaint. Details of how to exercise these rights are set out in the privacy policy (linked above).

*Please note that no personal identifiable information is collected as part of the event feedback survey process.

Research: If you agree to take part in any venture research we will use your information for the purpose of that venture sprint. Full details of how your personal information will be used will be given to you at the time you agree to participate.

Online activity: The information that we obtain about your device helps us to monitor the website and keep it secure. The cookies we use tell us how you use the site and what pages you have visited. In pursuing these activities, we use our legitimate interest of monitoring and improving the performance of the site, and its security, to help us understand more about our customers’ interests and preferences and to inform our marketing strategy. Some of these cookies are used for remarketing purposes and, if you agree, will be used to send you tailored advertisements. For more information, see “Cookies” below.

For all kinds of information collected: Please make sure that all personal details you provide are accurate and up to date, and let us know about any changes. Please get consent first before giving us anyone else’s information.

The nature of Mission Studio’s work means we often work in partnership with other organisations, however, we will not share your information with any other organisation unless we have your permission first, or we have a legitimate interest or legal requirement to do so (see section 5 below).

We may also use your information to carry out analysis and research to improve our publications, events and activities, customise our website and its content to your particular preferences, notify you of any changes to our website or to our activities that may affect you, to prevent and detect fraud and abuse, and to protect other users.

However you choose to engage with or support Mission Studio, we may retain your information for our own legitimate business interests for statistical analysis purposes, in order to review, develop and improve our business activities. In this situation, we will only keep any personal information if it is necessary to do so, and will always put in place appropriate technical and administrative safeguards, including where possible anonymising or minimising the personal information retained.

3. How long will we keep your information for?

General principle: We will only keep any personal information that you provide to us for as long as is necessary to fulfil the purpose for which you gave us the information. We will securely delete information when it is no longer needed for that purpose, as explained in more detail below.

Events: If you attend one of our events, we will use your information for the purpose of the event, and will only contact you for any other purpose if you have said we can. We will retain your personal information collected for the purpose of the event for 3 years for evaluation and business development purposes to help us understand our audience and reach, and to improve future events. You can unsubscribe by clicking the link in our emails where indicated or emailing contact@missionstudio.vc. Or you can update your contact preferences at any time.

Purchases: If you buy a ticket for one of our events or purchase publications via this site or via Nesta’s Shopify Shop, we will also keep your information on our customer database and to tell you about future similar events or publications available for sale. If you do not wish us to contact you about future events or publications for sale please let us know by writing to us or emailing us at the contact details below.

Consent: We keep records of consent, and any withdrawal of consent, on our files for as long as your personal information is being used in-line with that consent and for a period of 6 years after the consent is withdrawn (unless otherwise requested by you).

Job and Talent Pool application details: If you have completed a form to apply for a Mission Studio role or join Mission Studio’s talent pool we anticipate that we will store your data for up to five years. For more detailed information about how long we will retain your information in the context of job applications or our talent pool, please see our Recruitment and Talent Pool Privacy Notice.